Fresh bid to protect online consumers

A group of organisations has called for a centre to take charge of protecting online consumers as they faced no less risk of being scammed than customers in physical markets.

At the Consumers Unite to Fight Online Scam seminar, the website of Electronic Transactions Development Agency (ETDA) of the Ministry of Digital Economy and Society said its hotline 1212 had received 4,000 complaints about online shopping this year.

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Penchan Charoensuthipan